Refund and Returns Policy
Our refund and returns policy lasts 7 days. If 7 days have passed since your purchase, we cannot offer you a full refund or exchange.
Eligibility for Returns
- Return Window: You have 7 days from the day you receive your order to request a return or refund. After 7 days, we cannot accept returns or issue refunds.
- The item must be:
- – Unused and in the same condition as received.
- – In its original packaging.
- – Accompanied by proof of purchase (invoice, order confirmation, or receipt).
Non-Returnable Goods
- Several types of goods are exempt from returns:
- – Perishable goods (food, flowers, newspapers, magazines).
- – Intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
- Additional non-returnable items:
- – Gift cards
- – Home decor items
Partial Refunds
Partial refunds may be granted in certain situations:
- – Books with obvious signs of use.
- – Opened media items (CDs, DVDs, video games, etc.).
- – Items not in original condition, damaged, or missing parts for reasons not due to our error.
- – Items returned more than 7 days after delivery.
Refund Process
- – Refunds: Applicable only within 24 hours of the order.
- – Refunds will be processed within 7 business days upon return receipt. Actual credit time may vary based on your bank.
- – Once we receive and inspect your returned item, we will notify you via email.
- – If approved, your refund will be processed and credited to your original payment method within a certain period.
Late or Missing Refunds
- Steps to check:
- – Check your bank account again.
- – Contact your credit card company (may take time to process).
- – Contact your bank (processing time may vary).
- If you still haven’t received your refund, please contact us at mail@ashvinay.com
Sale Items
- – Only regular priced items may be refunded.
- – Sale items are non-refundable.
- – Discounted Orders: Refunds on such orders will exclude the discount amount. Vouchers used are single-use, non-refundable and non-transferable.
- – Products purchased on Sale are final. These items are not eligible for returns, replacements, or exchanges. Additional discounts cannot be applied to Sale items.
How to Return an Item
- Contact Us: Reach out to us to start the return process.
- Return Shipping:
- Send the item back to our address: Kalika ki dhani khejroli, Jaipur, Rajasthan 303803.
- The customer is responsible for the return shipping charge.
PRODUCT ACCURACY
- – We strive for accuracy in product listings.
- – Variations may exist for hand-made or natural products.
- – Colours may slightly differ due to screen differences.
- – Our team continually refines website content to ensure accuracy.
PRICING ADJUSTMENTS
Ashvinay Furnishing LLP reserves the right to modify prices or rectify pricing errors.
DELIVERY
Once dispatched, Ashvinay Furnishing LLP isn’t accountable for delivery delays.
Exchanges
- – We only replace items if they are defective or damaged.
- – Email us at mail@ashvinay.com to start the exchange process.
Shipping Returns
- Return Address: Mail your product to kalika ki dhani khejroli jaipur 303803
- Shipping costs are non-refundable.
- If you receive a refund, the cost of return shipping will be deducted from your refund.
- Consider using a trackable shipping service or purchasing shipping insurance for expensive items.
How to Contact Us
Thank you for shopping at Ashvinay Furnishing LLP! We hope this policy helps you understand our return and refund process. If you have any further questions, please feel free to get in touch with us.
